Standard Family Rooms
Shangri-La’s Standard Family Rooms consist of two interleading bedrooms, each with their own private entrance and en suite bathroom. The main bedroom offers two single beds set up as a king-sized bed with white Percale linen, while the interleading second bedroom has a single bed only. The main bedroom\’s en suite has a bath while the single room\’s en suite offers a shower. These Standard Family Rooms also offer air-conditioning, SmartTV with Netflix/ShowMax and tea / coffee making facilities.
Amenities
BLANKET
An extra blanket is available to you during your stay. Please contact reception, who will be happy to arrange for delivery of the blanket to your room.
ELECTRICAL SUPPLY
The electricity supply is 240V. We recommend guests bring along any 2-point plug adapters and USB-chargers.
LAUNDRY SERVICE
Laundry services are offered at an additional cost. Regrettably irons are not available in rooms.
ROOM SERVICE
Room service is available. Note that a tray charge applies.
SAFE
All rooms have an electronic safe.
SMOKING
All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.
TEA / COFFEE STATION
For your convenience a tea and coffee station is in all rooms with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.
TELEVISION
All rooms boast a flat-screen SmartTV with a complimentary Netflix, ShowMax and YouTube. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.
TOILETRIES
We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.
WI-FI
Free wireless internet is available to guests. For assistance, please contact reception.
FAQ
ARE ALL YOUR ROOMS THE SAME?
The two Standard Family Rooms are almost identical. Each room has tiled floors.
CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm. While we appreciate that our guests may have earlier commitments elsewhere, we\’re unable to accommodate early arrivals and we ask guests to make alternate travel arrangements.. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.
CAN MY CHILDREN SHARE THE ROOM WITH US?
The Standard Family Rooms are suitable for 3 guests. Take note that the price is per “unit” per night and that extra children are not permitted if the occupancy exceeds 3 guests. While infants under 2 years are more than welcome to share the bed with parents who travel with another child, note that cribs / cots are not available at Shangri-La and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.
Additionally, should families book additional separate bedrooms for children, we invite guests to inform us of this as a matter of urgency. Not all bedrooms are located in the same vicinity and Shangri-La will do its best to place the rooms as close as possible. This may not always be possible and is subject to availability.
CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
Shangri-La is not a self-catering venue and we kindly request that guests do not bring food with them. Our bedrooms do not offer cooking facilities or microwaves, but all rooms at Shangri-La does offer a bar fridge. There are no braai facilities available. You are however welcome to bring along snacks such as crisps, sweets or biscuits to enjoy in the comfort of your room.
We are a fully licensed premise and consequently guests may not bring their own beverages or cooler boxes for use in our public areas. Take note that ice is only available for drinks and beverages purchased in our bar. We value your cooperation in this regard.
WHERE IS MY STANDARD FAMILY ROOM LOCATED?
Standard Family Rooms are situated on the upper level of the property, behind the main building. These rooms are all close together and as such is ideal when you wish to book rooms when travelling with family and friends. If you book additional rooms in other room categories, note that they may not always be available close together as not all rooms are located on this level. We recommend opting for Standard Rooms as there are two available in the same block as the Standard Family Rooms. Please check with us in advance if your rooms can be placed together. (Subject to availability.)
Shangri-La has several staircases and steep pathways leading to and from the main building. Guests who have difficulty climbing stairs are welcome to park at the back of the property where allocated parking is available. Please contact us in advance for parking directions. (Subject to availability.)